Advisory for the Phases where Transformation fails
TrueCourse advises airlines and aviation technology providers through the three moments where major initiatives most often break down
TrueCourse covers the full arc where execution risk is highest
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Pre-Implementation Readiness
Get the foundation right before execution begins
When you need it :
You've decided to modernize — a new PSS, a platform migration, a major vendor selection — and the contract is close or just signed.
What you get:
Governance design, decision rights, readiness assessment, and a migration risk roadmap — established before delivery starts, when the cost of correcting course is lowest. We make sure strategy is structurally ready to survive contact with execution.
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System Implementation & PMO Leadership
Principal-level program leadership through go-live.
When you need it
Implementation is underway and the stakes are high with timelines tightening, vendor delivery accelerating, & accountability is at risk
What you get:
Hands-on program leadership across scope, schedule, vendor accountability, escalation, and operational continuity — holding execution discipline through go-live so delivery never outpaces your organization's readiness.
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AI Operationalization
Turn AI investment into governed, measurable value.
When you need it:
You have AI pilots that won't scale, or you need help deploying without creating new operational risk.
What you get:
Executive advisory to move AI from exploration into production — with the governance, data ownership, and production standards required for deployment that's viable, safe, and tied to measurable business impact.
Diagnostics
3 months
Executive assessment of program risk, governance gaps, readiness exposure, with the specific actions required before risk compounds. The natural first step.
How to Engage
Most clients start with a Diagnostic and deepen from there. Choose the entry point that matches where your risk is today
PMO Leadership
Program Duration
Principal-level governance across scope, schedule, vendor accountability, escalation, and execution discipline, sustained through delivery.
Fractional CTO Engagement
12 months or as required
Senior technology leadership for organizations navigating platform decisions, modernization, or build-out without a full-time executive in seat.
Strategic Advisory Relationship
Multi-Quarter
Ongoing executive counsel across technology strategy, implementation risk, AI Deployment, and operational decision support.
Led by an operator who's been accountable for the outcome.
TrueCourse is led personally by Radha Iyer — ex-United Airlines, former CTO at CommuteAir where platform reliability rose from 80% to 99.99% in a 24/7 regulated environment, and former VP of Global Programs at NavBlue, an Airbus subsidiary. Operator and SaaS-vendor experience in one advisor to provide what you need in a high-stakes environments require.